Nayan Patel - IT & Freelancer

Hi, I'm Nayan

Tech professional and Freelancer. I build and maintain platforms people rely on, streamline workflows, and use technology to solve real problems.

NP

About

Tech professional and freelancer who scopes and delivers solutions that reach millions of users. I've built and maintained platforms like Discadia, automated enterprise workflows, and turned complex problems into streamlined systems. Previously contributed to Meta's Open Source projects including Docusaurus, helping with technical documentation for users worldwide. Currently working on Microsoft-sponsored AI projects. My approach focuses on understanding what users actually need and building solutions that scale.

Work Experience

Danone

Aug 2025 - Present

Business Solutions Manager, UK&I

Housing21

Housing21

Nov 2022 - Aug 2025

IT Service Engineer

At Housing21, I've supported a range of IT projects, from automating onboarding processes to refreshing devices across the organisation. I improved internal systems with scripting and Power Platform solutions, enhanced user feedback through service improvements, and contributed to AV upgrades and knowledge base development. My work focuses on making IT more efficient, user-friendly, and scalable.

BNP Paribas Personal Finance

Nov 2021 - Sep 2022

IT Service Desk Analyst

At BNP Paribas Personal Finance, I worked on the IT Service Desk supporting end users with hardware, software, and system issues. I handled incident resolution, account management, and application support, while ensuring high levels of customer service and adherence to SLAs. I also contributed to process documentation and supported improvements to the overall service experience.

Additional Experience

Discadia (freelance)

Developer & Project Maintainer

At Discadia, I freelance as a product maintainer, contributing to one of the largest Discord server listing platforms. This includes scoping solutions for complex features, delivering scalable implementations, and maintaining systems supporting millions of users. My focus has been on understanding requirements, architecting solutions, and delivering reliable, user-focused updates.

Qualifications

BCS, The Chartered Institute for IT

Level 4 Business Analyst

Microsoft Azure

AZ-900 & AI-900

NCFE

Distinction in Digital Support Services T-Level

My Work

Portfolio

Check out some of my latest projects and freelance work.

Discadia Discord server listing platform homepage screenshot

Discadia

Serving 0.0M+ users

One of the largest Discord server listing platforms with millions of users worldwide.

My Role

Built key features that millions use daily - payment systems, voting mechanics, role management, analytics dashboards and more

Minecraft IP List server directory homepage screenshot

Minecraft IP List

Serving 0.0M+ users

A comprehensive directory for Minecraft server listings with an intuitive and user-friendly interface.

My Role

Designed the user interface that millions of Minecraft players navigate to find servers

GeoGames interactive geography quiz platform screenshot

GeoGames

Serving 0K+ users

Interactive geography platform featuring world map games and educational quizzes for geography learning.

My Role

Created the core frontend architecture and design system for this educational gaming platform

EdiHub creator collaboration platform homepage screenshot

EdiHub

Serving 0+ users

A modern platform for content creators and editors to connect and collaborate on projects.

My Role

Created the initial UI design for this growing creator platform

GlowUp Pro AI personal enhancement platform interface screenshot

GlowUp Pro AI

Serving 0+ users

AI-powered personal enhancement platform with sleek web and mobile interfaces.

My Role

Crafted the complete user experience across web and mobile platforms for this AI enhancement tool

UsefulBS AI-powered blog homepage with daily useful content

UsefulBS

Serving 0+ users

AI-powered blog featuring daily posts about useful tools, tips, and random interesting content.

My Role

Built and maintain the entire platform end-to-end, from concept to deployment to ongoing feature development

Contact

Get in Touch

Want to chat? Just drop me a message on Linkedin and I'll respond whenever I can.

Currently based in UK, England